This Cookie Policy was last updated on December 20, 2019 and applies to citizens of the European Economic Area.
1. Introduction
Our website, https://proglass4.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Accept", you consent to us using all cookies and plug-ins as described in the pop-up and this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
5.1 Manage your consent settings
6. Cookies
6.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
6.2 Analytical cookies
We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.
6.3 Social media buttons
On our website we have included buttons for Facebook and Twitter to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Twitter. These buttons work using pieces of code coming from Facebook and Twitter themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Twitter are located in the United States.
7. Placed cookies
Google Analytics
We use Google Analytics for website statistics.| Name | Retention | Function |
|---|---|---|
| Statistics (anonymous) | ||
| _ga | 2 years | |
| _gid | 1 day | Count and track pageviews |
| _gat | 1 minute | Filter requests from bots |
| Purpose pending investigation | ||
| _gaexp | ||
| __utm* | ||
| _ga_* | 2 years | |
| Statistics | ||
| *_utm | Track visits across websites | |
| __utmc | 30 minutes | Store time of visit |
| UTMD_ | none | Count and track pageviews |
| __utmz | 6 months | Store used keyword and search engine |
Sharing
For more information, please read the Google Analytics Privacy Statement.
Stripe
We use Stripe for payment processing.| Name | Retention | Function |
|---|---|---|
| Functional | ||
| __stripe_mid | 1 year | Provide fraud prevention |
| __stripe_sid | 30 minutes | Provide fraud prevention |
| *__stripe_ | 1 year | Provide fraud prevention |
Sharing
For more information, please read the Stripe Privacy Statement.
AddToAny
We use AddToAny for display of recent social posts and/or social share buttons.| Name | Retention | Function |
|---|---|---|
| Functional | ||
| __cfduid | 30 days | |
| uvc | 1 day | Load balancing functionality |
Sharing
For more information, please read the AddToAny Privacy Statement.
| Name | Retention | Function |
|---|---|---|
| Marketing/Tracking | ||
| fbm* | 1 year | Store account details |
| actppresence | 1 year | Manage ad display frequency |
| sb | 2 years | Store browser details |
| datr | 2 years | Provide fraud prevention |
| xs | 3 months | Store a unique session ID |
| fr | 3 months | Enable ad delivery or retargeting |
| _fbp | 3 months | Store and track visits across websites |
| *_fbm_ | 1 year | Store account details |
| _fbc | 2 years | Store last visit |
| Functional | ||
| csm | 90 days | Provide fraud prevention |
| c_user | 90 days | Store a unique user ID |
| wd | 1 week | Determine screen resolution |
| act | 90 days | Keep users logged in |
| presence | session | Store and track if the browser tab is active |
| Purpose pending investigation | ||
| frstxs |
Sharing
For more information, please read the Facebook Privacy Statement.
| Name | Retention | Function |
|---|---|---|
| Marketing/Tracking | ||
| metrics_token | persistent | Store if the user has seen embedded content |
| Functional | ||
| local_storage_support_test | persistent | Load balancing functionality |
Sharing
For more information, please read the Twitter Privacy Statement.
Complianz
We use Complianz for cookie consent management.| Name | Retention | Function |
|---|---|---|
| Functional | ||
| cmplz_id | 30 days | Store anonymized statistics |
| complianz_consent_status | 30 days | Store cookie consent preferences |
| complianz_policy_id | 30 days | Store accepted cookie policy ID |
| cmplz_choice | 30 days | Store if a message has been dismissed |
| cmplz_user_data | 30 days | Determines which cookie banner to show |
Sharing
For more information, please read the Complianz Privacy Statement.
Google Analytics Dashboard for WP
We use Google Analytics Dashboard for WP for website statistics.| Name | Retention | Function |
|---|---|---|
| Statistics (anonymous) | ||
| gadwp_wg_default_metric | 1 year | Count and track pageviews |
| gadwp_wg_default_dimension | 1 year | Count and track pageviews |
| gadwp_wg_default_swmetric | 1 year | Count and track pageviews |
| gadwp_ir_default_metric | 1 year | Count and track pageviews |
| gadwp_ir_default_swmetric | 1 year | Count and track pageviews |
| gadwp_wg_default_view | 1 year | Count and track pageviews |
| Statistics | ||
| gadwp_ir_default_dimension | 1 year | Count and track pageviews |
Sharing
This data is not shared with third parties.
Hotjar
We use Hotjar for heat maps and screen recordings.| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| _hjUserId | Store a unique user ID | |
| _hjRecordingLastActivity | session | |
| Statistics (anonymous) | ||
| _hjIncludedInSample | session | Store anonymized statistics |
| Functional | ||
| _hjMinimizedTestersWidgets | Store if a message has been dismissed | |
| _hjClosedSurveyInvites | 1 year | Store if a message has been shown |
| _hjDonePolls | 1 year | Store performed actions on the website |
| _hjMinimizedPolls | 1 year | Store if a message has been dismissed |
| _hjDoneTestersWidgets | 1 year | Store performed actions on the website |
| _hjShownFeedbackMessage | 1 year | Store if a message has been shown |
| _hjRecordingEnabled | session | |
| Statistics | ||
| _hjid | 1 year | Store a unique user ID |
Sharing
For more information, please read the Hotjar Privacy Statement.
WPForms
We use WPForms for webforms.| Name | Retention | Function |
|---|---|---|
| Preferences | ||
| _wpfuuid | 11 years | Store a unique user ID |
Sharing
This data is not shared with third parties.
WooCommerce
We use WooCommerce for webshop management.| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| wc_* | ||
| wpwoocommerce_session_* | ||
| amp-store:* | ||
| Functional | ||
| woocommerce_recently_viewed | session | Store performed actions on the website |
| woocommerce_items_in_cart | session | Store items in shopping cart |
| woocommerce_cart_* | session | Store items in shopping cart |
| wp_woocommerce_session_* | session | Store performed actions on the website |
| Preferences | ||
| store_notice* | session | Store if a message has been dismissed |
Sharing
This data is not shared with third parties.
GDPR Cookie Compliance
We use GDPR Cookie Compliance for cookie consent management.| Name | Retention | Function |
|---|---|---|
| Functional | ||
| moove_gdpr_popup | session | Store cookie consent preferences |
Sharing
This data is not shared with third parties.
Flow-Flow Social Stream
We use Flow-Flow Social Stream for display of recent social posts and/or social share buttons.| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| ff_news_session | session |
Sharing
This data is not shared with third parties.
WP Do Not Track
We use WP Do Not Track for cookie consent management.| Name | Retention | Function |
|---|---|---|
| Functional | ||
| dont_track_me | 1 year | Store 'do not track' signals |
Sharing
This data is not shared with third parties.
Tidio Live Chat
We use Tidio Live Chat for chat support.| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| tidio_state-* | ||
| tidio_*_visitorData | ||
| tidio_state_* | ||
| tidio_*_cacheConnectionData | ||
| tidio_*_tidioIdentifyHash | ||
| tidio_*_automation_formLeft | ||
| tidio_*_tidioChatLog | ||
| tidio_*_tidioChatOpen | ||
| tidio_*_tidioChatQuickReplies | ||
| tidio_*_tidioBrowserSessionId | ||
| tidio_*_visitorIdOrigin |
Sharing
For more information, please read the Tidio Live Chat Privacy Statement.
JetPack
We use JetPack for advertising.| Name | Retention | Function |
|---|---|---|
| Statistics | ||
| tk_tc | session | Store the user's usage history |
| tk_qs | 30 minutes | |
| Functional | ||
| jetpackState | session | Provide functions across pages |
Sharing
For more information, please read the JetPack Privacy Statement.
Automattic
We use Automattic for website development.| Name | Retention | Function |
|---|---|---|
| Statistics | ||
| tk_ai | session | Store a unique user ID |
Sharing
For more information, please read the Automattic Privacy Statement.
SiteGround
We use SiteGround for website hosting.| Name | Retention | Function |
|---|---|---|
| Functional | ||
| wpSGCacheBypass | persistent |
Sharing
For more information, please read the SiteGround Privacy Statement.
CloudFlare
We use CloudFlare for content distribution network (CDN) services.| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| cf_*_id | ||
| _sm_au_c |
Sharing
For more information, please read the CloudFlare Privacy Statement.
Google Fonts
We use Google Fonts for display of webfonts.| Name | Retention | Function |
|---|---|---|
| Marketing/Tracking | ||
| Google Fonts API | none | Request user IP address |
Sharing
For more information, please read the Google Fonts Privacy Statement.
Help Scout
We use Help Scout for chat support.| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| HS:Beacon:Suggestions:id:* |
Sharing
For more information, please read the Help Scout Privacy Statement.
WordFence
We use WordFence for website security.| Name | Retention | Function |
|---|---|---|
| Functional | ||
| wfwaf-authcookie-* | 12 hours | Determine if the user is logged in |
| Purpose pending investigation | ||
| wf-scan-issue-expanded-* |
Sharing
For more information, please read the WordFence Privacy Statement.
Popup Maker
We use Popup Maker for popup creation.| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| pum-* |
Sharing
This data is not shared with third parties.
Google Ads
We use Google Ads for advertising.| Name | Retention | Function |
|---|---|---|
| Marketing/Tracking | ||
| ads/ga-audiences | none | Store information for remarketing purposes |
Sharing
For more information, please read the Google Ads Privacy Statement.
AddThis
We use AddThis for providing social share buttons.| Name | Retention | Function |
|---|---|---|
| Statistics | ||
| uid | 1 year | Store a unique user ID |
| Purpose pending investigation | ||
| at-lojson-cache-ra-* | persistent | |
| ouid | 1 year | |
| na_tc | ||
| na_id | ||
| mus | 1 year | |
| loc | 13 months | Store location data |
| cw_id | ||
| uit | ||
| psc | ||
| at-rand | persistent | |
| at-lojson-cache-wp-* | persistent | |
| _at.cww | ||
| __atssc | ||
| __atuvc | 13 months | Store performed actions on the website |
| __atuvs | 1 year |
Sharing
For more information, please read the AddThis Privacy Statement.
Zendesk
We use Zendesk for Customer Relations Management.| Name | Retention | Function |
|---|---|---|
| Preferences | ||
| ZD-store | persistent | Provide functions across pages |
| Statistics | ||
| ZD-suid | 20 minutes | Store a unique session ID |
| ZD-buid | persistent | Store a unique user ID |
Sharing
This data is not shared with third parties.
Google Tag Manager
We use Google Tag Manager for website statistics.| Name | Retention | Function |
|---|---|---|
| Marketing/Tracking | ||
| _gcl_au | persistent | Store and track conversions |
Sharing
This data is not shared with third parties.
Miscellaneous
| Name | Retention | Function |
|---|---|---|
| Purpose pending investigation | ||
| fpd-storage | ||
| csLastChooseIconTab | ||
| storageTest | ||
| csUIPreferences | ||
| undefined | ||
| randid | ||
| qm-filter-assets_styles-styles-host | ||
| __stripe-js-v3-features__ | ||
| klarna-mdid | ||
| ZD-settings | ||
| 1589483727.64aa29300cd13383cd22be48fb0155cd40123c9d93fca34a40cb393bf52c7a1e20f949e3bd4f570133088ceae9d6339f |
Sharing
This data is not shared with third parties.
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
9. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Pro Glass 4
Fourth Avenue, Weston Road
CW1 6XL Crewe
United Kingdom
Website: https://proglass4.co.uk
Email: design@proglass4.co.uk
Phone number: 01270251947
This Cookie Policy was synchronized with cookiedatabase.org on August 7, 2020