FAQs

Frequently asked questions

Common questions about bespoke glass splashbacks, worktops, mirrors, showers, balustrades and partitions.

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Ordering & lead times

How long do splashbacks take?
Coloured splashbacks: 3–4 weeks. Printed: 3–4 weeks supply-only, 4–6 weeks supply, template & install. Toughened mirror: 4–6 weeks supply, 4–7 weeks install. Full breakdown on our timescales page.
Can you do rush jobs?
Often yes — depending on workshop schedule. Tell us when you need it by and we will tell you what is achievable.
Do you template?
Across England and Wales, yes. The team will template on site, manufacture in Crewe, then return to install.
Can I just buy supply-only?
Yes — we will need your measurements, finish choice, and cut-out positions. See our measuring guide.

Glass & finishes

How thick is the glass?
Splashbacks: 6mm toughened standard (10mm available). Worktops: 10–12mm toughened. Showers: 10mm. Balustrades: 15mm or 17.5mm structural toughened-laminated.
Can you match a specific colour?
Yes — RAL number, Pantone code, paint chip, named paint (Farrow & Ball, Little Greene, Dulux, etc). We back-paint the glass to match.
Can I print my own image?
Yes — send us a high-resolution photo or illustration. We will scale it up to your splashback size and print at 1440 dpi onto the back of the glass.
Will the glass scratch or stain?
Toughened glass is highly scratch-resistant and completely non-porous — nothing absorbs, nothing stains. A matte or printed finish hides any micro-scratches even better.

Install & warranty

Do you install across the UK?
England and Wales is our standard area. Scotland is possible for the right project — please ask.
What is the warranty?
12-month workmanship guarantee on everything we install. Toughened glass has manufacturer-defect cover beyond that.
Can I install it myself?
Yes — supply-only is widely chosen by fitters and confident DIYers. See our install guide.
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