Privacy policy

We analyse traffic to this website to help us improve both what we do as a business and the site itself – we want your experience of the site to run as smoothly as possible. Rest assured, we only collect anonymous, aggregate statistics – nothing that could identify anyone personally.

As we’re sure you know, there’s certain data we have to collect from you – for example: we take your address so that your order is sent to the right place, and we take your contact details so we can keep you updated throughout the ordering process. We comply with the Data Protection Act 1998, and we don’t sell or pass on your details to anyone else for marketing purposes. The only third parties who receive your contact information are our suppliers and their couriers.

We do use your details for our own marketing purposes – to let you know of great deals and new products, and to dazzle you with fine prose and stunning images, of course – but you can unsubscribe to our emails at any time by clicking the link in the email.

Information collection and use

We only ever collect your data for useful stuff, like making sure we give you the best possible customer service and making it easy for you to pay for your print quickly.

Data storage, transfer, retention and deletion

We’re committed to ensuring we store your data securely. Once we receive your data, we protect it on our servers using a combination of security safeguards.

Just so you know, if you continue to use Proglass4.co.uk after 25th May 2018 your usage will be subject to the new terms outlined in our privacy policy.

Cookies

We use cookies to improve your ordering experience. Cookies are tiny text files downloaded on to your computer, tablet or smartphone when you visit a website. They help us remember you and enable you to use certain features of the site, like saving items in your cart and returning to them later (after payday, perhaps). There are various types of cookies. Cookies only give us access to information you provide, and you can restrict or disable cookies through your internet browser. We never share your personal data with third parties.

Payment Security

All transactions are processed securely by our merchant service provider SagePay. Your credit card number will be encrypted when your order is placed using SSL encryption software. Our merchant provider then informs us, the outcome of that transaction via the encryption system.

Telephone Orders

We do not store any credit or debit card details after your telephone order has been placed. Once used for the purpose of processing your order all financial details are destroyed.